This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, in accordance with the UK General Data Protection Regulation (UK GDPR).
Contact details:
Email: sales@cenegex.com
1. Who We Are
This website is operated by CENEGEX Ltd, based in the United Kingdom. You can contact us via the contact information above.
2. What Information We Collect
We may collect and process the following data:
- Contact Form Data: When you submit an enquiry via our contact form, we collect your name, email address, and any other information you include in your message.
- Usage Data: We may collect anonymous analytics data such as browser type, device information, and pages visited, typically via tools like Google Analytics.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries submitted through the contact form.
- To analyse website usage and improve user experience (anonymous data only).
We do not use your data for marketing purposes or share it with third parties for marketing.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: When you voluntarily provide personal data via our contact form.
- Legitimate Interests: For website analytics and ensuring security and functionality.
5. Data Retention
We retain personal data only as long as necessary:
- Contact form submissions may be kept for up to 12 months for reference and accountability.
- Analytics data is retained according to the settings of the analytics provider (e.g. Google Analytics).
6. Data Sharing and Storage
Your personal data is stored securely. We do not sell or rent your data. We may use third-party service providers (e.g. hosting, email) who process data on our behalf, all of whom comply with UK GDPR standards.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us using the details at the top of this page.
8. Cookies
Our site may use cookies to improve functionality and analyse performance. You will be notified on your first visit and given the option to accept or decline non-essential cookies.
9. Security
We take reasonable technical and organisational measures to protect your data, including SSL encryption and secure servers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us via the contact information at the top of the page.
Last updated: 01/09/2025
